We understand that you don't just need security officers. You need a full asset protection service that focuses on customer service and risk management.
Prosek Security is committed to creating a more safe and secure environment for our clients, and this drive has lead us to become a leader in the industry.
Prosek's officers provide a full security service
Whether you need temporary or permanent staff, Prosek can provide professional, experienced and competent security guards. We can supply security guards for any size operation, even at short notice.
Prosek services cover all industries. Our guards are trained to take on a range of roles, including:
- Loss Prevention (covert or overt)
- Concierge and Customer Service
- Static Guarding - including gatehouse, asset protection and screening
- Mobile Patrols and Alarm Responses
- Control Room Operators (CCTV Monitoring)
- First Aid Medical Response
We can also offer specialised services for clients or situations that need them. These include:
- VIP Protection
- Armed Security
- K9 Handlers
- Traffic Control (traffic & kerbside management)
- Drug and Alcohol Screening
We give all our officers a high level of training before we assign them to clients, and they receive ongoing development throughout their career with us. Our training programs produce knowledgeable and motivated security officers, and a higher standard of performance for our customers. You can be confident that Prosek officers are highly capable and prepared to handle any situation.
With our industry knowledge and experience in risk management, we can tailor a complete security solution for your needs. Whatever the situation, Prosek's security services can give you the reassurance that your business and staff are being kept safe.
In order for Prosek Security to supply our clients with information of any issues that our guards have identified while at your site, we utilise a clouded base Reporting System.
For reporting we utilise a handheld reporting tool. It captures pictures, voice, and text anytime anywhere and reporting on the move only takes minutes. It automatically places report details, including photos and text into a customisable form ready to email, print or export to integrate with other systems.
Real time data and reporting ensure service issues are identified and responded in a timely fashion. Reports accompanied with pictures that illustrate damaged or vandalised areas give greater information to building and precinct owners and managers.
OH&S compliance can be demonstrated with reports that are time-date stamped and locked for integrity. Precise compliance becomes an easy and everyday activity. Incident reports immediately and accurately capture what has happened, this ensures verifiable audit trails.
Guard Verification System
Prosek Security utilises a guard verification system on all serviced sites, whether alarm responses, patrolled or manned by static guards. This system ensures duties and attendance to all facilities is conducted correctly and at the required frequency, by way of an electronic date and time stamped report which is emailed directly to you each day. The guard verification system has two distinct advantages:
- Complete capability to track the movements of all personnel as part of an automated system that verifies location and time
- Capacity to verify the site patrols have been completed according to scope of works and budget
The system delivers complete peace of mind for our clients and our organisation in the coordination and delivery of security services. The unique checkpoints generates automated reports leading to complete transparency and accountability. Additional benefits to this system include the capacity to:
- Verify that guards have visited highlighted areas of concern;
- Further refine mobile patrols based on timeframes and movement of guards;
- Create reports that allow businesses to measure the performance of our company; and
- Review records in the event of an incident to assess the movement of guards and more accurately identify timeframes when an offence may have occurred.
To learn more about the reporting system that Prosek Security uses, please watch our 2 minute video that demonstrate how our system works.