Creating a comprehensive and effective security management plan is a very daunting endeavor. In today’s largely corporate environment, a security management plan not only exists to provide protection for the business and staff. Ideally, this is done in a manner that is consistent with the client’s overall business plan, direction, and philosophies.
The first step to creating a security management plan is a risk assessment. This includes an evaluation of your immediate surrounding environment, as well as the makeup of the local population. For example, firms entrenched in the heart of a bustling business district with lots of pedestrian and vehicle traffic may have different considerations compared to a business compound in the suburbs.
The nature of the business, which can attract additional security risks should also be considered. Banks and other financial institutions, airports, and sea ports, upscale hotels, and shopping complexes and broadcast media or diplomatic offices are some examples of firms that may have higher security considerations compared to other businesses.
Understanding the physical characteristics, and “lay of the land” of the business establishment is one of the key factors in formulating a security management plan. For businesses that “own” an entire building or even a compound, this seems very obvious; it is less obvious to the business which sees itself as a mere tenant in a building or complex.
Factoring the design and architecture of a building (or buildings) into the security plan is essential. Noting the number of access points that lead into and outside of the building (or compound), the distances between buildings and the relationship of the access points to certain areas inside the building are all important. Doors and other access points close to a particularly sensitive office or area (like data hubs/servers, money vaults, and executive offices) must be sealed and restricted to very few personnel, and additional security may be needed for such areas.
For firms that have increased security requirements, such as the ones previously mentioned, even the locations and routes of the heat/ventilation/air conditioning systems, phone lines and plumbing may need to be noted and subsequently secured.
When it comes to security management planning, perhaps nothing comes to mind more quickly than those flashy pieces of security equipment and technology. Everyone is familiar today with CCTV, motion sensors, IR cameras, high-resolution hidden cameras, metal detectors and security x-ray machines, among others. While these tools play an important role in enhancing the security of an establishment, HOW they are utilized as part of the overall security management plan is more important than whether or not an establishment has the best equipment in large quantities.
With few exceptions, having too much security technology and equipment can translate to unnecessary costs, especially if the most important part of the system – the security personnel that are supposed to be handling the security equipment – are not adequately trained to maximize the value of the technology, or are taught to rely on the technology so much that they lose their critical thinking, alertness, and vigilance and become complacent.
The people who will be involved in the planning, implementation, and modification of the security management plan are the most important part of the system. Apart from the chief security officer, the deputy security officers and actual security personnel, this includes (preferably) a third-party security consultant to mediate company bias (which can also be the source of actual security personnel), the heads or representatives of the other divisions in the company and a few executives to lay out the general direction of the business and its goals in relation to security planning.
Some sensitive information, such as impending mergers or layoffs, may be too sensitive to discuss with outsiders and personnel that are not senior enough, but such details can be left out of the initial planning while creating provisions in the draft for such events.
In addition, a security management plan does not only involve actual security personnel and their training, instructions, and protocols. It also involves every other staff of the establishment. While every detail of the plan need not be communicated to all the staff, the general framework, goals and applicable portions of the management plan – such as wearing proper identification and uniform, allowed and prohibited behaviour or items inside the office, restricted access points and protocols on what to do in case of emergencies or security breaches – need to be part of every staff member’s briefing, on-boarding and continuing development.
All members of the company or organization must understand the reasons behind implemented security measures, and ideally, they should also feel responsible for each other’s safety and security.
In order for security management plans to be effective in deterring crimes and other security issues, it must be ingrained in your organization’s systems and ways of working. Each of these four factors contributes significantly to your company’s ability to prepare and respond to crisis situations, therefore should be integral parts of your security and risk management planning.
If your organization is currently developing your security and risk management plan or re-evaluating your current security protocols, it is best to involve professional security providers who can identify risk factors that untrained personnel would miss. Prosek Security offers obligation-free consultations so that our team of experts can help you determine the best security management measures for your business. Contact us now and we’ll be more than happy to assist you.